FAQs

Safety Information

Yes! Blokees is crafted with safe ABS plastic, non-toxic metallic paint, and eco-friendly materials. All components meet international safety standards to ensure a safe and enjoyable experience.

Blokees is suitable for children aged 8 and above. However, It is not recommended for kids under 3 years old due to small parts.

  • Transformers Defender Version: 8+ yrs
  • Transformers Galaxy Version: 10+ yrs
  • Transformers Action Edition: 14+ yrs
  • Transformers X Yearly Version: 10+ yrs
  • Transformers Classic Class: 12+ yrs
  • Transformers Shining Version: 12+ yrs
  • Hero Infinity Warrior Version: 9+ yrs
  • Ultraman Galaxy Version: 9+ yrs

Blokees include small parts like detachable accessories, connector pieces, and collector coins. These can pose a choking hazard for young children, so they should be kept out of reach.

Aboulutely! Each Blokees model kit complies with U.S. toy safety standards, international quality testing protocols, and undergoes strict manufacturing inspections to guarantee safety and reliability.

Absolutely! Blokees is thoughtfully designed with rounded corners, smooth surfaces, and safe joint mechanisms, ensuring worry-free playtime for kids and peace of mind for parents.

Brand Information

Yes, all Blokees products are officially licensed and meet high-quality manufacturing standards.

Blokees is a trusted brand known for its innovative designs, safety standards, and high-quality products that both kids and collectors love.

All Blokees products are 100% authentic. To ensure you’re getting a genuine item, purchase directly from our official website or authorized retailers.

Quality & Care Guide

Blokees are crafted with premium metal and ABS plastic for exceptional durability. They feature smooth, precise joints for effortless movement, detailed paint finishes that resist chipping, and odorless, non-toxic materials.

Gently wipe the surface with a soft, dry cloth. Avoid using water or cleaning products to maintain their condition.

For optimal storage:

  • Keep them away from direct sunlight.
  • Store in a cool, dry place.
  • Use the original packaging when possible.
  • Avoid placing them near heat sources.

To maintain your Blokees:

  • Handle with clean, dry hands.
  • Avoid forcing joints beyond their natural range of motion.
  • Prevent accidental drops on hard surfaces.
  • Keep away from water and excessive moisture.

Returns & Refunds

You have 30 days from the date of delivery to request a return. To qualify, the item must be unused, in its original packaging, and include all tags and proof of purchase. Custom products, sale items, and gift cards cannot be returned. However, if you have any issues whatsoever with your order, we will always work to make it right! Just shoot us a note at service@blokees.com.

Email us at service@blokees.com to begin the return process. Our team will guide you on how to send your item back. Returns sent without prior authorization will not be accepted.

 

Return shipping costs are covered by the customer unless the product arrives damaged or the wrong item is sent. In these cases, we will cover the return shipping fees.

Once your return is received and inspected, we will notify you of the refund status within 3-5 business days. Approved refunds will be processed within 10 business days, but your bank or credit card company may require additional time to post the refund.

Unfortunately, returns outside the 30-day period cannot be accepted. If you have concerns, contact us to explore alternative solutions.

We do not offer direct exchanges. Instead, we recommend returning the item for a refund and placing a new order for the desired product.

We apologize that you received a damaged item. Please send a photo of the damaged product to service@blokees.com with your information and we would be happy to help you with a resolution. Please note, any damaged item outside of a 90 day return window cannot be returned or refunded.